Commercial
Services
Clementine provides reliable trade services throughout the North East of England.
We work with local authorities, public sector, commercial care providers, trusts, NHS, and housing associations to help make our partners’ lives easier.
Clementine is set up to give our commercial partners’ an easier workflow through faster, effective repairs. All our teams are continually trained to improve our skills, systems and processes to let us give the first class service we aspire to. Our whole organisation has been developed to provide quality, reliable service at speed. We are focused, first and fast.
We have built a great reputation to date and are proud of that, but recognise that we have to continually perform. With every new work order we receive it’s all to play for, once again. Our reputation needs to be re-earned, time after time, on every job, every day.
Always start with why. Our ‘why’ is very straight forward. Here at Clementine, we are trying to make our partners’ workflows easier, and in doing so we are trying to play our (small) part in helping make the UK a more energy efficient and sustainable place to live.
Some of the biggest issues of the day are carbon reduction and energy efficiency, so we figure that spending our days trying to install new heating solutions, better insulation, solar panels and other modern advancements is a pretty good thing to do.
TRADE
sERVICES
Our bread and butter is what we love; our day-to-day installations and repairs business. It's what we enjoy doing.
TRIALGREEN
INSTALLS
Clementine is leading the way with energy efficient upgrades to homes and businesses nationally.
BOOK NOWmanaged
contracts
Through our TradesDesk platform we process jobs nationwide across all trades and market sectors.
PARTNERproperty
care
Clementine can help you with voids, light commercial upgrades and local authority contract work.
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OUR VISION
Our vision is to make Clementine (and our TradesDesk platform) one of the UK's leading green installs, repairs and maintenance solutions for homes and commercial buildings.
We will do this by bringing cutting edge, modern organizational standards to maintenance and repairs.
OUR MISSION
Our mission is to transform installations and maintenance into a modern, efficient and quality driven experience.
We want to be our partners' first call for upgrades and energy efficient home improvements, to earn their trust and deliver the best installations and repairs service that meets our customers’ needs for speed and quality to ultimately make their workflow easier.
We will do this by continually delivering the right trades person, fully validated, to each job on time and at a fair price.
oUR vALUES
We have a collection of values that we habitually refer to in our daily activities. They are on all company documents, included in all training material and form the bedrock of our organisation:
- COMMITMENT
- DISCIPLINE
- EXCELLENCE
- STRENGTH
- HABIT
- FOCUS
- PASSION
- PERFORMANCE
- INTEGRITY
The proof is in the (five star) pudding. We have amassed thousands of glowing reviews from jobs we have completed for satisfied clients over the years:
Luke was excellent,no mess and clean work, excellent customer service skills, would definitely use again.
Great customer service on the phone, and by the guys who came out, fixed the issue quickly, tidied after themselves and very helpful would definitely use again.
Excellent job. Clean and efficient.
Clementine started out as the internal maintenance arm of Adavo Property. Adavo began in the aftermath of the credit crunch; a difficult trading period when mortgages and business funding was scarce on the ground. Adavo started on a shoestring by developing small scale projects via investor joint ventures, and then undertaking the lettings and management of those projects once they were complete. We soon grew a loyal customer base and began to prosper.
Our property management division was Adavo Lettings which operated from Tyneside. We offered a simple, faster service that was well received. The lettings business gave us a route to market, cash flow and repeating monthly revenues.
It all started from a small shop in Benton, Newcastle upon Tyne, but the ambition for larger impact was evident from the outset. Our lettings business grew to a six hundred thousand pound turnover in three years from a standing start, and we looked to branch out.
When you run a lettings business it gives you a live overview of the market. In time, you get an intuitive feel for the deal flow of the local market; what places will let, how quickly, and at what price.
We could see that demand in certain areas of the market was permanent and not particularly well serviced. Local and regional workspace was an area that particularly stood out.
Adavo Workspace began with Wallsend Town Hall and expanded well over the next few years. We have grown to over 200+ office suites and counting. Adavo has a £10m+ balance sheet, has generated revenues in excess of £4m+ and paid over £2m+ in investor returns.
More buildings were added and our facilities capability expanded and matured. This extensive experience is the foundation of what Clementine Services is today.
During Covid we took the decision to look to diversify our revenue streams further afield. Our facilities management had always been a core strength, and we had lots of customers asking for us to do their work as well, so we took the plunge to spin our facilities division out as a separate business and thus Clementine Services was born.
We took our services to market, won lots of new customers, serviced them well, made our process adjustments, created robust systems and procedures, and thrived. We are now expanding once more and are looking at adding new trades and new locations in a well chosen sequence.
The main consideration is always our Proper Job Promise – we have to keep our standards high and we must be mindful of that as we grow.
We are aiming nationally and trying to build an infrastructure that will service installations, repairs and insurance plans from Land’s End to John O’Groats.
This will take a few years, but if we build daily, keep our quality high, keep our customers happy, we will get there in due course. Anything is possible.
Our current operational goal is to grow to 50+ tradespeople in 2026. We’ve a good track record of hitting our goals, setting new ones and moving forward. Watch this space.
Clementine offer a wide range of trade services:
- Heating
- Plumbing
- Joinery
- Solar Panels
- EV Charging Points
- Pressure Washing
- Building Work
- Project Management
- Electrics
- Roofing
- Heat Pumps
- Home Insulation
- Handyman
- Home Extensions
- Waste Removal
- Facilities Management
If you’ve got a question you’d like answered, leave your details below and we will get back to you shortly.