EMERGENCY COVER
Taken Care Of
We provide peace of mind. From one-off home repairs across all major trades to boiler services to roof repairs you can count on us to be there.
We are proud to be a company you can rely on in your times of need. Clementine has expert working knowledge across all major trades. We have response teams available at short notice to be able to address your plumbing, heating, roofing or electrics issues.
You can guard against the potential cost of unexpected problems with our range of affordable cover plans. We cover you where it matters; your electrical fixtures and fittings are a huge part of your personal safety – especially when you’re sleeping. Knowing they are up to regulation and regularly checked has a real value. Having your loved ones covered by heating plans that ensure they are looked after, safe and warm is a very common request.
Over the years, Clementine has proven to be a quality brand that can be trusted with that responsibility. From emergency plumbing response, to regulatory upgrades and annual certifications, we take pride in the quality of our services and have grown a huge customer base because of that.
We have 24/7 emergency response teams that can attend your issue within 1 hour, subject to availability. Call anytime to discuss covering yourself and your loved ones against the unexpected.
Always use qualified, certified professionals to make sure your home is kept in working repair. Clementine can install safely, comply with all building regulations and warranty our work. When it comes to your home or premisess, don’t take chances.
Our teams have been maintaining homes around the North East for decades. Amongst our customers, we’ve built a great reputation with good reason; we care about getting the job done right.
Repair &
Care Plans
Want to protect against a rainy day? Great, we're ready to help. From plumbing to heating to electrics to more, we've got the teams to do it.
BUY COVERemergency
call outs
Have your essential services gone off? Our 24hr team can help isolate the issue and get your home and appliances back up and running.
BUY COVERANNUAL
SERVICING
Our experts can keep your home in full working repair across all major trades. CP12's, Electrical certificates, and more.
BUY COVERlandlord
certs
Need a new certificate for compliance? Our professionals can map your installation and certify today.
BUY COVER



Well established company
Clementine has a great track record of happy customers and first class service. You are in safe hands with us.
Talented teams of Tradespeople
Our installers are trained, experienced and safe. We fix over 90% of jobs first time with a callback rate under 1%. We're the experts.
Great, friendly booking team
We’re open all hours to help you get your problem solved. We cover evenings and weekends.
Our aftercare is excellent
You always get our Proper Job Promise™. Once your work is complete, you’re covered for 12 months as standard (T&Cs).
1
Get in touch today
Call us now and our expert team can help diagnose your emergency issue. They'll advise you on the best course of action.
2
Quick response time
We book 90% of all trade jobs within 24 hours. Our emergency response is under 1 hour (subject to availability).
3
Your issue gets fixed
Our qualified, trained and courteous tradespeople will attend your fault and tidy up after themselves.
4
Job sorted!
A job's not done until it's done right. All our work is covered by a 12 month guarantee as standard.
We have a full coverage for both the resi and commercial market across the North East. Clementine operates from the top of Berwick right down to the bottom of Teesside, and everywhere in between.
- Homes
- Councils
- Office & Commercial
- Retail Shops
- Hotels & Hospitality
- Full Coverage
Read our feedback from thousands of jobs we have completed for happy customers below:
Luke was excellent,no mess and clean work, excellent customer service skills, would definitely use again.
Great customer service on the phone, and by the guys who came out, fixed the issue quickly, tidied after themselves and very helpful would definitely use again.
Excellent job. Clean and efficient.
Yes. Clementine offers a variety of warranties, extended warranties and cover plans. We can cover your installations from as little as one pound per month, building through to full memberships providing comprehensive cover across all major trades and services.
We work with several global insurers to provide competitive, credible plans that have substance and can perform when you need them.
It can be distressing when all the power goes off in the home, or your hot water stops working. First thing to do is call us and we can help diagnose your trade, issue and requirements. Often we can walk you through a temporary repair over the phone to minimise damage and restore at least some function back to your home. This helps ease the burden until we can attend and rectify the issue.
You’re not the first landlord to want full peace of mind. Buy-to-let is a common investment but often the day-to-day running can be a hassle. Stay calm, we have the cover that can help. Give us a call today and we’ll talk through your available options, find the best plan for you and get you on cover asap.
Happy to help. We provide emergency response to elderly parents, student homes, care homes, assisted living and red button customers. We can also take multiple names on the account and give updates to sons/daughters on claims, certificates and services. Give us a call today and let’s work together to arrange excellent cover and care for you and your family.
Clementine offer a wide range of insurances, warranties, cover, and repair & care plans:
- Plumbing Cover
- Drainage Cover
- Boiler Service Plans
- Emergency 24hr Service
- Boiler Replacement
- Fault Finding & Repair
- Landlord Cover
- Appliance Cover
- Home Emergency
- Comprehensive Plans
- Roofing Cover
- Electrical Breakdown Cover
- Certificate Plans
- Solar Panel Cover
- Charging Point Cover
- Extended Warranties
If you’ve got a question you’d like answered, leave your details below and we will get back to you shortly.